FAQ
Ordering
What size should I buy?
Start with our size guide and any fit details on the product page. For help choosing a size, contact support@milamvmt.com with the style you are considering.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
How long will it take for my order to ship?
Processing takes 24 hours. Estimated U.S. delivery is 2 to 5 days from placing your order, including processing. These timeframes are estimates, not guarantees. See our shipping policy for details.
Can I return my order?
You have 30 days after receiving your item to request a return. Eligible items must meet our return conditions. Your refund is the amount actually paid for the returned items, after any discounts. Contact support@milamvmt.com before sending anything back.
My order says "Delivered" but I can't find it. What should I do?
Check the tracking details, delivery location and anyone who may have accepted your package. Contact the carrier for delivery information. You can also email support@milamvmt.com with your order number and tracking details for help.
My package is stuck in "Transit." How long will it take?
Tracking can pause while a package moves between carrier facilities. Check the latest carrier update. If your shipment is delayed beyond the estimate, contact support@milamvmt.com with your order number.
My order was returned to sender. Can I get it again?
If your order was returned due to an incorrect address, we cannot resend it for free. You can place a new order with the correct shipping address, but you'll have to pay for shipping again.
I received the wrong items. What should I do?
Contact support@milamvmt.com with your order number and a photo of the item you received. Please wait for our return instructions before sending it back so we can help resolve the issue.
Can I exchange an item that's sold out?
Exchanges depend on availability. If the style or size you want is sold out, you can request a return under our return policy.
Can I return my order from outside the United States?
For a previous international order, contact support@milamvmt.com before returning anything. Customers are responsible for standard return shipping. See our shipping policy for the current shipping regions.
What payment methods do you accept?
The payment methods available for your order are shown at checkout before payment.
Will I be charged sales tax?
Any applicable sales tax is calculated at checkout based on your order and shipping address.
Can I combine a discount code with a gift card?
Absolutely! You can use both a discount code and a gift card when placing your order, maximizing your savings.
Can I use a discount code on a previous order?
Unfortunately, discount codes cannot be applied to past purchases. We apologize for any inconvenience this may cause.
How can I know when an item is back in stock?
If a restock notification option appears on the product page, select your preferred size and follow the sign-up instructions. You can also contact support@milamvmt.com about a specific style.
What's the best way to care for my product?
Follow the care label on your garment. Visit our care guide for general guidance, or contact us about your specific piece.
Shipping, Returns & Exchanges
Returns and exchanges
For the current return window, eligibility, exclusions and refund details, read our return policy.
To request help with a return, email support@milamvmt.com with your order number.
What is the shipping policy?
We ship across the United States, with free U.S. shipping on eligible orders of $150 or more. Shipping options and any charges are shown at checkout. Processing takes 24 hours, and estimated delivery is 2 to 5 days total including processing, with no guaranteed delivery date. Read our shipping policy.
Do you ship overseas?
Yes, international shipping is available to the supported destinations shown at checkout. Customers pay the available carrier rate. Delivery times vary by destination and customs processing and are not guaranteed. The 2 to 5 day estimate applies to U.S. orders.
Get in touch
Have questions about your order, or a general enquiry?
